Frequently Asked Questions
What time is check-in/check-out?
Check-in 3:00 PM and Check-out is 12:00 PM
Do you allow smoking on property?
Claridge is a non-smoking property.
Do you allow pets?
Yes, we allow pets and have a special offer available to book. Learn more here.
How much do you charge for high-speed/Wi-Fi internet access?
Wi-Fi is included with the daily Urban Fee
Do you have accessible rooms?
Claridge House Chicago is committed to providing equal access and oppourtunity for individuals with disabilities. Learn more about our Accessible guest rooms here.
Do you have a fitness center? What kind of equipment does it have? What are the Hours?
Yes, our fitness center has 2 treadmills, 2 bikes, free weights, and weight machines. It is open 24 hours a day.
Do you have a pool and/or Spa?
We have a Spa and all guests staying at the Claridge House receive 10% off all services. For Spa bookings and more information, visit here.
Do you have on-site parking?
Parking is next door by LAZ Parking
What does the Urban Fee include?
The daily urban fee of $25.00 (plus tax) includes: 2 bottled waters, 10% off all services at the Spa at the Gold Coast, 15% discount at Boutique Bar (when you show your guest room key), 15% discount at Sushi by Bou Gold Coast (when you show your guest room key), Daily wine hour (5-6pm), Wi-Fi, Access to Business center/printing/faxing, access to fitness center, local phone calls, in-room coffee & tea, and in-room tablet.